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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paraousia Comingnow

February 27, 2025

5  out of  5
rating by Paraousia Comingnow
"Took care of the problem within a few minutes over the phone"
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Diane Keel

February 4, 2025

5  out of  5
rating by Diane Keel
"Was having an issue with renewing insurance for my truck. Donna Houston was able to resolve the problem. I have always asked for her assistance with my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Drive On Reviews

February 1, 2025

5  out of  5
rating by Drive On Reviews
"I’ve been a State Farm customer for about five years and George Meroni is the best state farm insurance company in South Dade area . Also Kathy is very quick with answering questions that I have about my policies and the staff there is very respectful very helpful and I would recommend anybody to open a new policy with George Meroni State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Oscar Mendez

January 30, 2025

5  out of  5
rating by Oscar Mendez
"Kathy is a really good agent and she’s really helpful and attentive to all of our insurance concerns and questions!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Hon Choy

January 28, 2025

5  out of  5
rating by Hon Choy
"Always great customer service by Kathy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lisa V

January 27, 2025

1  out of  5
rating by Lisa V
"Impossible to get them to do anything. U can email and leave messages to no avail. I dont recommend"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Brad Nye

January 22, 2025

5  out of  5
rating by Brad Nye
"Donna is always there for me!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Greg Garlich

December 30, 2024

5  out of  5
rating by Greg Garlich
"Great office support and guidance ... Donna got back to me right away and clearly explained a discrepancy in my coverages, which she then took care of to correct."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christian Conrado

December 21, 2024

5  out of  5
rating by Christian Conrado
"My family has been working with Donna from this State Farm branch for years and she has always been great. Very friendly, helpful, and efficient. I appreciate her positive attitude and responsiveness. She works with us to get good coverage at reasonable prices. I would highly recommend!"
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Maria Figueroa

November 22, 2024

5  out of  5
rating by Maria Figueroa
"I have been with St Farm many years, and the reason why I would never go else where is because of the relationship I have with Donna, she has been there for me with many situations that have occurred. She is so caring, understanding, has patience and always has a solution for everything. She has been a Blessing to me. And from my heart I want to say thank you for everything you've done for me. You have a heart of gold. God Bless"
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Robert S. Gold

July 29, 2024

5  out of  5
rating by Robert S. Gold
"The agency, and Donna Houston in particular are professional and effective."
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Sandra Schoenfeldt

May 14, 2024

5  out of  5
rating by Sandra Schoenfeldt
"I have had my insurance with State Farm for many years, and it has been a pleasure to have Donna Huston as my contact. She has provided me with a sense of security in handling all of my policies."
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Stan Kulbaba

February 20, 2024

5  out of  5
rating by Stan Kulbaba
"Donna is simply the best! We have multiple commercial and personal vehicles with the Agency, and are always needing something updated or changed. We rest assured our needs are taken care of in a timely and professional manner. We are thankful for Donna and our outstanding State Farm agency."
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Carlos Delgado

September 8, 2023

1  out of  5
rating by Carlos Delgado
"Absolute scam!!!! I moved 4 months ago out of florida and switched my insurance over the day I moved. These guys are still trying to charge me for a car I don’t even own any more!!! I’ve told them they are not my insurance agent and to leave me alone. I paid off their “last” bill 3 times now. My insurance here in Colorado is helping me with these guys because they don’t know how insurance works. They told me I needed to proved a bill of sale to prove that I sold my car 2 months ago in order to stop insurance. Never have I ever been asked for this information. I’ve reported them to bbb for being a scam and also let State Farm know that they should disaffiliate from this “insurance company” before it bites them. Sad people need to scam people let alone on insurance. Oh last thing. My 2 cars and rental insurance was $300 total in Colorado. In Florida my one truck alone was $350…. These guys are so rude and greedy. All the employees here suck. Especially the ladies… just wow. You know it’s bad when they have to write 5 star reviews about themselves… Please just read one of them and tell me that’s not fake lol"
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Mariana Ramos

June 2, 2023

5  out of  5
rating by Mariana Ramos
"Kathy is amazing! Very welcoming. She’s always helping me with any questions or concerns right away."
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Vicky Villanueva

June 2, 2023

5  out of  5
rating by Vicky Villanueva
"State Farm team George Meroni are truly the definition of great customer service. Kathy Villanueva make our transition from our previous insurance over to State Farm really smooth. Providing great service and looking out for what’s best for my family. Thank you State Farm."
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Norma Aguilar

June 2, 2023

5  out of  5
rating by Norma Aguilar
"At this office, Kathy gives the best customer service and very well organized"
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Angie Tai

February 3, 2023

5  out of  5
rating by Angie Tai
"Donna was above a "5 Stars" Her personal relationship skills and customer service and knowledge of State Farm policy and procedures, gave me the comfort knowing that I am in 'good hands ! 🎶"Like a Good Neighbor...State Farm is Here"🎶🎵"
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Maggie DellaGiustina

November 21, 2022

5  out of  5
rating by Maggie DellaGiustina
"Donna Houston is the best! She has been my agent over many years. I've never a complaint. My insurance needs are not only discussed but executed in the best possible manner. Donna and the George Meroni Agency is the utmost in customer service and professionalism. I would highly recommend them to anybody!"
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Connie Bush

November 16, 2022

5  out of  5
rating by Connie Bush
"Very nice people."
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JFoto Jay Carroll

September 16, 2022

5  out of  5
rating by JFoto Jay Carroll
"Very kind and helpful. Good service and thoughtful coverage."
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Manuel Del Castillo

December 30, 2021

5  out of  5
rating by Manuel Del Castillo
"Very well run agency, professional and attentive."
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Manny Alfonso

November 30, 2021

5  out of  5
rating by Manny Alfonso
"The best experience with this agent, Roxy Sloan knows her stuff, very professional and very helpful with the whole service. I will comeback again."
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Gabriel Kaufman

November 30, 2021

5  out of  5
rating by Gabriel Kaufman
"Roxy sloan is doing a phenomenal job in handling my accounts"
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ALEX GALAN

November 30, 2021

5  out of  5
rating by ALEX GALAN
"Roxy Sloan was very professional in her manner in handling my buisness needs..thank you for your support."